Versand

United Kingdom

• Orders placed before 11 am (Mon–Fri) are typically dispatched within 1–2 working days.

• Free delivery for UK orders over £150 (automatically applied at checkout).

• Standard UK shipping is with DPD. 

• If you require express shipping, please email us at contact@firawn.com.

European Union

• EU orders are now accepted — all local taxes calculated at destination.

• Orders typically dispatch within 1–2 working days; delivery time depends on carrier and destination (usually 3–7 business days).

• Please note: customs clearance may vary by country — we cannot be held responsible for local delays or duties post-entry.

International (Outside UK & EU)

• We ship to select destinations worldwide. Orders dispatch within 1–2 working days; delivery times vary by destination (typically 5–14 business days).

• Your country’s import duties or taxes (if any) are the customer’s responsibility.

• We recommend selecting a tracked shipping service where available to monitor delivery progress.

Additional Information

• You’ll receive a tracking link once your order has been dispatched.

• In the rare event of parcel loss or damage during shipping, please contact our team at contact@firawn.com with your order number and photo evidence, so we can assist.

• For pre-orders or limited‐run items with longer lead times, dispatch details will be updated on the product page.

Questions?
Our support team is available Monday to Friday. Drop us a line via our Contact Us page and we’ll respond as soon as possible.